Buckles-Smith's Tech Blog

Posted: Apr 20, 2017
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24x7x365 Technical Support for Allen-Bradley Products

In the Industrial Automation Industry many people only call customer service when they have a product issue. Here in the San Francisco Bay Area, many of these requests are made late in the afternoon to a manufacturer support line across the country or overseas. An afternoon support request may not be answered until the following business day. Rockwell Automation and Buckles-Smith take a different approach.
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November 19-20, 2014 | Anaheim, CA

Get ready for the annual Automation Fair event from Rockwell Automation – this year’s event will take place in Anaheim, CA, Nov 19-20. This is a great opportunity to learn about the latest trends, technologies and solutions in automation and admission is free!

Buckles-Smith is providing travel packages for those who RSVP with us, our travel packages include:

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Posted: Apr 25, 2014
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How to keep your facility productive and safe using visuals.

Using visuals in your facility is essential to employee awareness when it comes to safety precautions. When dealing with biohazard/hazardous materials, electrical machine and equipment, and other safety hazards, you should have signs indicating to your employees about the hazard and what precautions they should take. Safety visuals are important to keeping your facility safe and productive.

Today we will be going over the top Five Safety Visual Tips from our friends at Brady. You can read about these tips and more in Brady’s “50 Lean Visuals” pocketbook.

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Posted: Dec 18, 2013
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Your Solution to Product and Inventory Management and Support

Today, I would like to talk about Rockwell Automation’s Installed Base Evaluation (IBE). Rockwell’s Installed Base Evaluation helps you determine what actions you should take regarding the management and support of your products and/or inventory.

An IBE helps our customers really get a grasp for what products and/or inventory are at risk for obsolescence in their facility based on the assessment level they choose. Depending on the level you choose, an IBE is applicable to not only Rockwell products, but third Party products as well.

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Posted: Nov 1, 2013
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Solve your system outages fast with one flat fee.

In today’s economy, many manufacturing companies are keeping tight budgets and lacking enough skilled people to fill vacant jobs. Due to this, most companies cannot afford for unplanned downtime. The cost of a company’s downtime can cost anywhere between $110,000 and $150,000 per hour! Meaning nearly $20 billion is lost per year for process industries.

In order to help you prepare for these instances, Rockwell Automation has overhauled their Assurance™ Integrated Support offering. If you are unfamiliar with Rockwell Automation’s Assurance service agreements, I will be discussing them in this blog post, along with why you may want to look at improving your current service agreement.

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Buckles-Smith's Tech Blog features the latest news on industry technology and commentary from our resident experts.

You've got questions, we've got solutions. With ten application engineers on staff, Buckles-Smith's Tech Blog features the latest news on industry technology and commentary from our resident experts.

We hope this Blog will help you solve most, if not all, of your technical problems. Please feel free to leave a comment below if you have any requests or questions/topics you would like to see discussed!

Before we begin, we are happy to introduce you to our Tech Team. Meet and find out about our local Technical Experts:

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